Shipping Policy

DELIVERY KUDOSURF

SHIPPING AND DELIVERY

FOR PHILIPPINES:


Orders will be shipped from Greenhouse Resort, Siargao Islands, Surigao Del Norte. Kindly note that all shipments are scheduled every Tuesday and Friday. Shipping anywhere in the Philippines that JRS/LBC delivers to. 

For orders not available at our shop in Siargao, items will be shipped from our Asian Warehouse via DHL.

A shipment e-mail notification will be sent to your registered e-mail address. Please note that shipping details may not appear on the tracking website for the first few days. Once your order has been sent out, then your package will be ready for tracking.

Average shipping times are below.

EXPRESS SHIPPING

COUNTRIES

WORKING DAYS TO ARRIVE

Philippines

5-8

Australia

8-13

USA

8-13

United Kingdom

8-12

New Zealand

8-13

Canada

8-14

Japan

10-15

Hawaii

11-17

Brazil

12-20

France

12-20

Germany

12-20

Spain

14-20

Fiji

14-21

Tahiti

18-29

South Africa

18-29

Italy

20-40

Portugal

20-45

Other Countries

29-50

IMPORT DUTY

Some countries are exempt from import duty/tax depending on the total purchase amount.

Countries with NO import tax with kudosurf.com are: Philippines, Australia, Canada, Chile, China, France, Hong Kong, Hawaii, Japan, New Zealand, Russia, Singapore, Taiwan and the United States of America.

Many countries also do not charge tax if your total order value is under USD 50. Some countries have a higher freight cost as we will divide your items into separate shipments to avoid going over 50 USD. For these destinations and those considered high-tax countries, you will have items shipped separately and may or may not have tax. Please check with your local authorities if your country is listed as a high tax destination.

For additional questions, feel free to chat with our online chat representative and we will offer any information we may have available.